Takes action
Report a bug or request a feature
Turns bug reports and feature requests into tasks for your product team and adds follow-ups to the same task.
Get
LinearWorks with
By GruviSupport software that knows how your customers feel
with Chloe AI that answers & resolves
No card needed · Live in 5 minutes · 14-day trial
Can't log in
Priority #1440Reply to customer... (/ for Chloe, # for replies and shortcuts)
Unlimited seats
Invite the whole company. Seats are never metered.
One flat price
No per-agent fees, no per-resolution AI fees.
Help desk with AI included
Chloe is on every plan, including free.
Live in 5 minutes
Connect email and chat, invite the team, go.
Chloe is our emotionally intelligent AI that knows your customers - how long they have been with you, what went wrong before, what they asked last time, and how they feel right now.
See how Chloe remembersEmpathy engine
Before a word is written, the empathy engine reads the whole relationship: what this customer has said across every channel, and how they scored you after each conversation. That history sets the tone of the reply, and your team sees the same reading in every thread.
How the empathy engine worksThe same message from Jake, answered two ways.
What it knew
What Chloe knew
Resolutions, not replies
Skills let Chloe act in the tools you already use: file the bug in Linear, update the record in HubSpot, post to Slack, refund in Stripe, book the callback. You decide which ones ask a human first.
All integrationsExamples
Turns bug reports and feature requests into tasks for your product team and adds follow-ups to the same task.
Looks up an order and explains its current delivery status in the customer's own words.
Finds the duplicate charge, verifies the customer, and refunds the eligible amount.
Collects a preferred time, then books a support call on your calendar.
Keeps customer records in step with HubSpot as threads come and go.
Opens a Jira ticket for the on-call team and keeps the customer posted.
Searches your Confluence space and replies with the page that answers it.
Writes the outcome of a thread to a Notion page your team already uses.
Continues the conversation on WhatsApp when a customer prefers it.
Sends a summary and a link to the thread to the channel you choose.
Verifies the customer, finds their account, and proposes a secure login reset.
Puts the agreed time in both calendars with the thread linked.
Learning, Co-pilot or Autopilot. You pick how far Chloe goes, which rules make them hand over, and what they can do on their own. Every action is logged.
Meet ChloeEvery thread gets a draft with sources. Your team edits or sends. Nothing reaches a customer without a human click.
Every action is logged. Switch any time, per workspace or per agent.
Tracker threads
When several customers write in about the same thing, Chloe links the threads under one tracker. Fix it once, update everyone at once.
Email, web chat, WhatsApp, Telegram, Messenger and Instagram all arrive as threads in one queue. Gruvi is a fully featured support helpdesk, boosted with AI.
Explore the support deskPoint Gruvi at your website, docs or a PDF to build a knowledge base. Then watch Chloe respond with empathy based on your customers history & feeling.
See the knowledge baseWebsite
Scan a site and keep it in sync
Help centre articles
Write and publish in Gruvi
Notion
Pages and databases
Confluence
Spaces and pages
Google Docs
Single documents
Google Drive
Whole folders, kept current
Obsidian
A vault of markdown notes
Upload a PDF
Manuals, policies, price lists
Zendesk help centre
Import an existing help centre
Intercom articles
Import an existing help centre
Gruvi Sovereign is our on premise offer for high compliance environments. It includes Gruvi Protect an AI depersonalization layer that detects names, emails, cards, phones and IDs in every message and swaps them for placeholders before processing via LLM and seamlessly piecing responses back together for end users.
More about sovereignWhat the customer types
What the AI model receives
Supported by the startup programmes of
Pricing
Pay for AI volume, never for people. Every paid plan starts with a 14-day trial and no card.
Try Gruvi with a small team.
Forever, no card
Start freeFor small teams going live this week.
Flat rate, unlimited seats
Start 14-day trialNo card required. Billing starts after the trial.
For growing teams that automate.
Flat rate, unlimited seats
Start 14-day trialNo card required. Billing starts after the trial.
For businesses with real volume.
Flat rate, unlimited seats
Start 14-day trialNo card required. Billing starts after the trial.
Unlimited human seats on every plan. Add your whole company without changing what you pay.
Limited-time offer
Our concierge migration is worth $499 and included, for a limited time, for every team that signs up. No date to chase, no plan to upgrade to.
Start free and claim itStep 1
Move every ticket, contact and note from one workspace
Step 2
Test the import until your team finds things where they expect
Step 3
Reconnect email, chat and social so nothing is missed on switch day