Messaging Channels
Email
Connect your support inbox. Every email becomes a thread. Chloe can draft replies automatically, and your team replies in the same flow.
Web Chat
Add a branded live chat bubble to any website or app with a single script tag. Customise colours, greeting, and agent name. Live in under a minute.
Slack
Bring support requests from Slack directly into Gruvi or send alerts to your slack channels when you get new threads.
Social & messaging apps
WhatsApp business channel
Connect your WhatsApp Business number. Handle WhatsApp conversations alongside every other channel, in the same inbox.
Telegram bot channel
Connect your Telegram bot. Customer messages arrive directly in Gruvi. Chloe replies automatically or your team takes over, seamlessly.
Facebook Messenger channel
Connect your Facebook page. Messenger conversations flow into the same Gruvi inbox, so nothing gets missed.
Mobile SDK: support inside your app
Building a mobile app? Embed Gruvi's live chat directly into your iOS or Android app with our native SDK. Your customers get seamless in-app support. Your team sees those conversations in the same Gruvi inbox, right alongside email, web chat, and Telegram. No extra tools, no context switching.
iOS & Android
Native SDKs for both platforms. Drop in with a few lines of code and you're live.
Fully branded
Matches your app's colours and style. Customers never feel they've left your product.
Automate the busy work with Gruvi skills
Use Gruvi to automate regular actions with the help of AI.
For tech teams
HubSpot
Sync customers and keep things up to date.
Jira
Send bug reports directly to engineers.
Linear
Send issues directly to Linear projects to sync with engineering.
Stripe
Process billing updates and refunds directly with AI-powered automations.
Slack
Create a bot for your team to directly answer questions about open customer requests.
For ecommerce stores
Shopify
Sync orders and update them in Shopify.
WooCommerce for WordPress
Look up orders, change their status, and process exchanges directly from Gruvi.
Exchange automation
Check product damage against reference images, so exchanges and returns are approved automatically.